Contact Us

Use the form on the right to contact us. Someone from the team will be in touch shortly. 

For any further queries directly to the CEO and owner, you find all the contact details for various channels of Ursula Silling here

34 Comercialstrasse
Chur, GR, 7000
Switzerland

Boutique consultancy with tailor made solutions fit for the 21st century: 

digital, customer experience, loyalty and ancillary revenues

sales & distribution, revenue management, competitor & market watch

innovation, change management, transformation

Innovation and digital transformation in the airline industry

blog

We believe that the areas of customer experience, ancillary revenues, technology and digital and innovation are key for any organisation today to create sustainable success - and even to survive. Just a me too product is not enough. And tough market conditions and changing customer behaviour require new approaches and courage to change. 

In our blog we add food for thought: latest insights and best practices around the areas of customer, loyalty, ancillary revenues, revenue management & pricing, sales transformation, network planning, data analytics, technology, innovation, successful examples of business transformation. We also report about discussions from interesting conferences.