Don’t be afraid of leaving the comfort zone and experience how effective it is to work with agile suppliers

Don’t be afraid of leaving the comfort zone and experience how effective it is to work with agile suppliers

XXL Solutions` CEO Ursula Silling moderated a panel with four super innovative and super smart best-of-breed providers for the airline industry at the IATA AIR in Rome in October 2018. Alexander von Bernstorff at inteRES, Hélène Millet at Conztanz, Peter Schoeber at LHSystems and Urs Kipfer at Datatrans demonstrated how they could deliver more speed AND more innovation compared to one-stop-shop vendors, with smart solutions based on NDC and ONE Order..

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Our tailor made menu to make things happen in the digital age

We foster innovation and make things happen in the digital age for airlines, airports, rail, other travel, travel tech start ups. Our extensive expertise covers all commercial areas including customer experience and customer services, state of the art loyalty, product development, distribution and sales, customer driven revenue management and network development.

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blockchain to turn the disruption process into an opportunity

We’ve all been there. You are on your way to the airport - or maybe you’ve already arrived - and you learn that your flight has been delayed or even worse, canceled! The last thing you want to do is call an airline customer service line, hold for hours, then wait months for a flight credit.

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Turning the luggage dilemma into an experience

The innovative start up Trvl Porter was among finalists at Travel Tech Con and awarded prize by XXL Solutions

Trvl Porter is a company transforming the way that people travel by eliminating luggage and lending a personalized, pre-styled wardrobe awaiting travellers at their destination, a taste of local design included.

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Beyond airbnb - hospitality keeps reinventing itself to create experiences

Beyond airbnb - hospitality keeps reinventing themselves to create experiences - Hospitality is changing dramatically, incorporating changing customer behaviour and expectations. Technology enables digital experiences and new business models which would not have been possible before.

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The past is less and less a faithful mirror of the future

In the digital world RM has become even more important than before in terms of revenue creation and optimisation. Roles of sales, distribution and requirements for revenue management and pricing are changing as a result. 

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events to inform your transformation agenda & to get ready for the future

We participate in and / or organise webinars, strategic hackathons, tech, digital and retail events and do a lot of trend scouting to ensure we can be up to speed and support you to do things differently and to create your future.

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yesterday's wow quickly becomes today's ordinary

Jean-Louis Gassée did a nice extract from the 21 annual letters to shareholders by Jeff Bezos, CEO at Amazon. Bezos tackles questions such as why customer focus remains important, the fact that Amazon Prime subscriptions have topped 100M,.

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The five key technologies you need to know for travel retail to thrive

Ursula Silling, CEO & Founder of XXL Solutions - do things differently, talks about the 5 key technologies you need to know. She puts the technologies into perspective as an enabler for business targets.

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made by students: Our CEO Ursula Silling joins Board of Advisors at uniforce Consulting

Ursula about her new role and uniforce: "I believe strongly that it is more important than ever to approach problems differently and use the power of committed and engaged people - above all digital natives - to get ready for the future.

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Stores adopting online practices through AI

#CES 2018: Food store AI sees what you put in basket - making check out even simpler & giving information about the customer to the physical store similar to the online world; loyalty through convenience?

This is turned into reality by Aipoly, the most mentioned startup at #CES2018 on social media

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Need new thinking to do the right things for 2018?

You are realising you need new thinking just one week back in the office after start of the new year? Join us in Hamburg and inform your strategy with best in class innovators and thought leaders from airlines, airports, rail, other travel, technlogy and other industries. The annual event is organised by XXL Solutions. 

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Flying supermarket becoming a reality?

Would life not be easier if you returned home after a long trip and your fridge was filled? In a cooperation with REWE Lufthansa tries to come closer to this vision. Customers from Germany can order what they need during their flight and choose when they want this to be delivered to their home.

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Travel can become magic again

In San Francisco a range of companies have begun trialling small robots that can deliver food and other goods.

This could open new possibilities for airlines and airports: Skip the catering on board - poor quality, high cost, low margins, problems with flight attendants - and benefit from the high quality food stores at the airport, delivery at gate by a robot. The customer has choice and pays for what she really wants.

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