Internet trends - by Mary Meeker: key digital trends you need to know

Mary Meeker’s latest report 2019 covers all the key topics of trends for the digital age you need to know - from remote working and other developments determining the future of work to how personalisation accelerates online commerce, growings tends of voice, image sharing, the rise of mobile - overtaking television in terms of daily time spent, internet users - top countries and usage and more. A must watch every year!

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Are airlines missing the trick?

Amazon, the world’s biggest online retailer has started domestic ticket sales in India, teaming up with OTA Cleartrip and offering better details for their Amazon Prime customers. Yet they do not own any of the expensive airline assets and regulatory problems - they just take the “cherry on the cake” and use their distribution power and offer convenience to travellers when booking with them.

According to Sebastian Mikosz, Group MD & CEO at Kenya Airways, during his keynote speech at CAPA Seoul, airlines operate in a highly regulated environment with high fixed costs. They should think more like digital retailers to achieve favourable distribution margins and customer data. “If we do not adopt an OTA (online travel agency) business model, we will become subdivision of technology companies” he said.

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Livestream "thinkfuture2019"

Welcome to the other kind of event - the reference for innovation in aviation & travel. Join board members, CEOs, thought leaders and innovators to think future - and make it happen.

In the old world, we got used to restrictions which technology and other constraints put on us. In the meantime it seems that everything is possible with technology - “no limits” anymore. But progress is still slow, and other obstacles seem to be in the way. And which developments do really make sense? What should we focus on.

Hear what you need to know to inform your decisions and to succeed in the current dynamic environment. Get inspired to take a different angle on areas you have been working on for many years. “think future” with us in - latest tech and trends, use cases from airports, airlines, rail, hospitality, maritime and other travel and tech stakeholders and thought leaders. Latest start up developments that could be of interest to inform your business agenda. We are the reference for innovation in aviation and travel.

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The world wide web turns 30

The world wide web turns 30 - and Facebook encounters the biggest outage ever at the same time

In March 1989 Sir Tim Berners-Lee,  computer scientist at the Cern particle physics lab near Geneva submitted a proposal to his boss who scrawled "vague but exciting" on the document.

This idea led to the birth of the world wide web. 30 years later the Cambridge Analytics scandal and other fake news shed some concerns on this great idea which changed the world. 

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Innovation and visionary leadership - key to success

Michael Kerkloh has served as President and CEO at Munich Airport International for 17 years. He has been a board member of #ACI Airport Council International for a couple of years, representing more than 500 airports in 45 European countries. And he served for six years as president of #ADV, the German Airports Association. According to TravelDailyNews Media Network he will retire by end of 2019, and the supervisory board has just agreed to start search for his successor. 

We were honoured that Michael Kerkloh - in spite of his busy schedule, on the way back from a business trip to Moscow and Muscat - had joined us at our event in Hamburg in February this year. His insight, innovative ideas and vision did convey the picture of the ideal leader in this dynamic world. 

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BigBlank - the new AirFrance/KLM start up studio to build the future of travel

Air France/KLM have just announced the launch of a new subsidiary, BigBlank “startup studio”  to fister innovation for travel  They aim to launch their first startup in spring 2019.

Incubators or innovation labs have become popolar with various airlines, but success still remains to be proven. 

 

 

 

 

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Don’t be afraid of leaving the comfort zone and experience how effective it is to work with agile suppliers

Don’t be afraid of leaving the comfort zone and experience how effective it is to work with agile suppliers

XXL Solutions` CEO Ursula Silling moderated a panel with four super innovative and super smart best-of-breed providers for the airline industry at the IATA AIR in Rome in October 2018. Alexander von Bernstorff at inteRES, Hélène Millet at Conztanz, Peter Schoeber at LHSystems and Urs Kipfer at Datatrans demonstrated how they could deliver more speed AND more innovation compared to one-stop-shop vendors, with smart solutions based on NDC and ONE Order..

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Our tailor made menu to make things happen in the digital age

We foster innovation and make things happen in the digital age for airlines, airports, rail, other travel, travel tech start ups. Our extensive expertise covers all commercial areas including customer experience and customer services, state of the art loyalty, product development, distribution and sales, customer driven revenue management and network development.

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Blockchain to turn the disruption process into an opportunity

TrustaBit is a start up that plans to address some of the issues facing travellers when their flight is cancelled or changed. They aim to mobilise the traveller, using blockchain technology to enable airlines to automatically issue vouchers to passengers when their flights are delayed, overbooked or canceled. The vouchers could then be used to book transportation, hotel stays, etc. in a safe and secure way, instantly. Customers are notified about disruptions prior to arriving at the airport via their preferred channel.

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Turning the luggage dilemma into an experience

The innovative start up Trvl Porter was among finalists at Travel Tech Con and awarded prize by XXL Solutions

Trvl Porter is a company transforming the way that people travel by eliminating luggage and lending a personalized, pre-styled wardrobe awaiting travellers at their destination, a taste of local design included.

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Beyond airbnb - hospitality keeps reinventing itself to create experiences

Beyond airbnb - hospitality keeps reinventing themselves to create experiences - Hospitality is changing dramatically, incorporating changing customer behaviour and expectations. Technology enables digital experiences and new business models which would not have been possible before.

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The past is less and less a faithful mirror of the future

In the digital world RM has become even more important than before in terms of revenue creation and optimisation. Roles of sales, distribution and requirements for revenue management and pricing are changing as a result. 

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events to inform your transformation agenda & to get ready for the future

We participate in and / or organise webinars, strategic hackathons, tech, digital and retail events and do a lot of trend scouting to ensure we can be up to speed and support you to do things differently and to create your future.

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yesterday's wow quickly becomes today's ordinary

Jean-Louis Gassée did a nice extract from the 21 annual letters to shareholders by Jeff Bezos, CEO at Amazon. Bezos tackles questions such as why customer focus remains important, the fact that Amazon Prime subscriptions have topped 100M,.

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