In the digital world RM has become even more important than before in terms of revenue creation and optimisation. Roles of sales, distribution and requirements for revenue management and pricing are changing as a result.Read More
We participate in and / or organise webinars, strategic hackathons, tech, digital and retail events and do a lot of trend scouting to ensure we can be up to speed and support you to do things differently and to create your future.Read More
Managing disruption and customer service in the social age
Over 2 hours per day spent on social networks and messaging.Read More
#CES 2018: Food store AI sees what you put in basket - making check out even simpler & giving information about the customer to the physical store similar to the online world; loyalty through convenience?
This is turned into reality by Aipoly, the most mentioned startup at #CES2018 on social mediaRead More
You are realising you need new thinking just one week back in the office after start of the new year? Join us in Hamburg and inform your strategy with best in class innovators and thought leaders from airlines, airports, rail, other travel, technlogy and other industries. The annual event is organised by XXL Solutions.Read More
In San Francisco a range of companies have begun trialling small robots that can deliver food and other goods.
This could open new possibilities for airlines and airports: Skip the catering on board - poor quality, high cost, low margins, problems with flight attendants - and benefit from the high quality food stores at the airport, delivery at gate by a robot. The customer has choice and pays for what she really wants.Read More