Posts in Airport
Are airlines missing the trick?

Amazon, the world’s biggest online retailer has started domestic ticket sales in India, teaming up with OTA Cleartrip and offering better details for their Amazon Prime customers. Yet they do not own any of the expensive airline assets and regulatory problems - they just take the “cherry on the cake” and use their distribution power and offer convenience to travellers when booking with them.

According to Sebastian Mikosz, Group MD & CEO at Kenya Airways, during his keynote speech at CAPA Seoul, airlines operate in a highly regulated environment with high fixed costs. They should think more like digital retailers to achieve favourable distribution margins and customer data. “If we do not adopt an OTA (online travel agency) business model, we will become subdivision of technology companies” he said.

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BigBlank - the new AirFrance/KLM start up studio to build the future of travel

Air France/KLM have just announced the launch of a new subsidiary, BigBlank “startup studio”  to fister innovation for travel  They aim to launch their first startup in spring 2019.

Incubators or innovation labs have become popolar with various airlines, but success still remains to be proven. 

 

 

 

 

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Stores adopting online practices through AI

#CES 2018: Food store AI sees what you put in basket - making check out even simpler & giving information about the customer to the physical store similar to the online world; loyalty through convenience?

This is turned into reality by Aipoly, the most mentioned startup at #CES2018 on social media

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Need new thinking to do the right things for 2018?

You are realising you need new thinking just one week back in the office after start of the new year? Join us in Hamburg and inform your strategy with best in class innovators and thought leaders from airlines, airports, rail, other travel, technlogy and other industries. The annual event is organised by XXL Solutions. 

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Flying supermarket becoming a reality?

Would life not be easier if you returned home after a long trip and your fridge was filled? In a cooperation with REWE Lufthansa tries to come closer to this vision. Customers from Germany can order what they need during their flight and choose when they want this to be delivered to their home.

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Travel can become magic again

In San Francisco a range of companies have begun trialling small robots that can deliver food and other goods.

This could open new possibilities for airlines and airports: Skip the catering on board - poor quality, high cost, low margins, problems with flight attendants - and benefit from the high quality food stores at the airport, delivery at gate by a robot. The customer has choice and pays for what she really wants.

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