We foster innovation and make things happen in the digital age for airlines, airports, rail, other travel, travel tech start ups. Our extensive expertise covers all commercial areas including customer experience and customer services, state of the art loyalty, product development, distribution and sales, customer driven revenue management and network development.Read More
TrustaBit is a start up that plans to address some of the issues facing travellers when their flight is cancelled or changed. They aim to mobilise the traveller, using blockchain technology to enable airlines to automatically issue vouchers to passengers when their flights are delayed, overbooked or canceled. The vouchers could then be used to book transportation, hotel stays, etc. in a safe and secure way, instantly. Customers are notified about disruptions prior to arriving at the airport via their preferred channel.Read More
In the digital world RM has become even more important than before in terms of revenue creation and optimisation. Roles of sales, distribution and requirements for revenue management and pricing are changing as a result.Read More
We participate in and / or organise webinars, strategic hackathons, tech, digital and retail events and do a lot of trend scouting to ensure we can be up to speed and support you to do things differently and to create your future.Read More
Managing disruption and customer service in the social age
Over 2 hours per day spent on social networks and messaging.Read More
#CES 2018: Food store AI sees what you put in basket - making check out even simpler & giving information about the customer to the physical store similar to the online world; loyalty through convenience?
This is turned into reality by Aipoly, the most mentioned startup at #CES2018 on social mediaRead More
You are realising you need new thinking just one week back in the office after start of the new year? Join us in Hamburg and inform your strategy with best in class innovators and thought leaders from airlines, airports, rail, other travel, technlogy and other industries. The annual event is organised by XXL Solutions.Read More
Blockchain is the new kid on the block that everyone talks about. It seems to open huge new opportunities in aviation and travel alone.
Yet when asking what blockchain is all about, many people have difficulties to grasp it.
The shortest explanation: Decentralized network with a memory / therefore unchangeable /secure data transferRead More
Facebook's net profit more than doubled to $3.6bn in the fourth quarter. The social network said it was on course to hit two billion users in the first half of 2017. The iPhone celebrates its 10th anniversary this year. 50% of the top ten companies with the highest market value are tech companies.Read More
Travel in the future should just be easy and convenient for all the parts yet fun and inspiring in terms of experience. Bringing magic back to travel - the technology is already there.Read More
Meet the robots and find out how they can change our world.
Robot sales keep growing world wide as part of the overall trend towards automation. Usage is numerous, and opportunities are large. Yet we need to adapt and get used to this new world. At the Hamburg Aviation Conference 2016 we introduced the ibot, with Tanaka San, Nikken Sekkei, designer of Tokyo Narita Terminal 3 , participating in the "new generation airport" panel in the form of a robot. Ther are numerous other uses we can imagine as part of the move to increase productivity and improve customer service.Read More