Posts in digital transformation
What Needs to Change to Get Aviation Fit for the Twenty-First Century

The digital revolution empowers the consumer and determines ever increasing expectations. At the same time, latest tech developments such as artificial intelligence (AI), machine learning (ML), blockchain, voice and more create opportunities never seen before. It also means that in contrast to some years ago, technology now enables everything - at a much lower cost than the industry got used to. We just have to be smart to use those opportunities. However, the aviation industry to a large extent has remained stuck in legacy processes and their decades old technology. It also suffers from low profit margins. With a few exceptions aviation management overall struggles how to adapt to the real time and agile environment.

Digital transformation activities have started both in operational as well as commercial areas, but fundamental underlying platforms and culture change in most cases have not yet been addressed. Yet the risk of doing nothing or being too slow is probably the biggest one the industry faces. It just gives direct competitors and new players in the field the advantage to take over.

Time to do things differently and implement more radical change. Learn about the 4Bs model, a transformation framework developed by Ursula Silling with agile mindset that management can use to turn the current challenges into success

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Internet trends - by Mary Meeker: key digital trends you need to know

Mary Meeker’s latest report 2019 covers all the key topics of trends for the digital age you need to know - from remote working and other developments determining the future of work to how personalisation accelerates online commerce, growings tends of voice, image sharing, the rise of mobile - overtaking television in terms of daily time spent, internet users - top countries and usage and more. A must watch every year!

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Are airlines missing the trick?

Amazon, the world’s biggest online retailer has started domestic ticket sales in India, teaming up with OTA Cleartrip and offering better details for their Amazon Prime customers. Yet they do not own any of the expensive airline assets and regulatory problems - they just take the “cherry on the cake” and use their distribution power and offer convenience to travellers when booking with them.

According to Sebastian Mikosz, Group MD & CEO at Kenya Airways, during his keynote speech at CAPA Seoul, airlines operate in a highly regulated environment with high fixed costs. They should think more like digital retailers to achieve favourable distribution margins and customer data. “If we do not adopt an OTA (online travel agency) business model, we will become subdivision of technology companies” he said.

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Livestream "thinkfuture2019"

Welcome to the other kind of event - the reference for innovation in aviation & travel. Join board members, CEOs, thought leaders and innovators to think future - and make it happen.

In the old world, we got used to restrictions which technology and other constraints put on us. In the meantime it seems that everything is possible with technology - “no limits” anymore. But progress is still slow, and other obstacles seem to be in the way. And which developments do really make sense? What should we focus on.

Hear what you need to know to inform your decisions and to succeed in the current dynamic environment. Get inspired to take a different angle on areas you have been working on for many years. “think future” with us in - latest tech and trends, use cases from airports, airlines, rail, hospitality, maritime and other travel and tech stakeholders and thought leaders. Latest start up developments that could be of interest to inform your business agenda. We are the reference for innovation in aviation and travel.

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The world wide web turns 30

The world wide web turns 30 - and Facebook encounters the biggest outage ever at the same time

In March 1989 Sir Tim Berners-Lee,  computer scientist at the Cern particle physics lab near Geneva submitted a proposal to his boss who scrawled "vague but exciting" on the document.

This idea led to the birth of the world wide web. 30 years later the Cambridge Analytics scandal and other fake news shed some concerns on this great idea which changed the world. 

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Our tailor made menu to make things happen in the digital age

We foster innovation and make things happen in the digital age for airlines, airports, rail, other travel, travel tech start ups. Our extensive expertise covers all commercial areas including customer experience and customer services, state of the art loyalty, product development, distribution and sales, customer driven revenue management and network development.

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Turning the luggage dilemma into an experience

The innovative start up Trvl Porter was among finalists at Travel Tech Con and awarded prize by XXL Solutions

Trvl Porter is a company transforming the way that people travel by eliminating luggage and lending a personalized, pre-styled wardrobe awaiting travellers at their destination, a taste of local design included.

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Beyond airbnb - hospitality keeps reinventing itself to create experiences

Beyond airbnb - hospitality keeps reinventing themselves to create experiences - Hospitality is changing dramatically, incorporating changing customer behaviour and expectations. Technology enables digital experiences and new business models which would not have been possible before.

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The past is less and less a faithful mirror of the future

In the digital world RM has become even more important than before in terms of revenue creation and optimisation. Roles of sales, distribution and requirements for revenue management and pricing are changing as a result. 

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events to inform your transformation agenda & to get ready for the future

We participate in and / or organise webinars, strategic hackathons, tech, digital and retail events and do a lot of trend scouting to ensure we can be up to speed and support you to do things differently and to create your future.

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yesterday's wow quickly becomes today's ordinary

Jean-Louis Gassée did a nice extract from the 21 annual letters to shareholders by Jeff Bezos, CEO at Amazon. Bezos tackles questions such as why customer focus remains important, the fact that Amazon Prime subscriptions have topped 100M,.

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The five key technologies you need to know for travel retail to thrive

Ursula Silling, CEO & Founder of XXL Solutions - do things differently, talks about the 5 key technologies you need to know. She puts the technologies into perspective as an enabler for business targets.

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made by students: Our CEO Ursula Silling joins Board of Advisors at uniforce Consulting

Ursula about her new role and uniforce: "I believe strongly that it is more important than ever to approach problems differently and use the power of committed and engaged people - above all digital natives - to get ready for the future.

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Stores adopting online practices through AI

#CES 2018: Food store AI sees what you put in basket - making check out even simpler & giving information about the customer to the physical store similar to the online world; loyalty through convenience?

This is turned into reality by Aipoly, the most mentioned startup at #CES2018 on social media

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Need new thinking to do the right things for 2018?

You are realising you need new thinking just one week back in the office after start of the new year? Join us in Hamburg and inform your strategy with best in class innovators and thought leaders from airlines, airports, rail, other travel, technlogy and other industries. The annual event is organised by XXL Solutions. 

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