Posts in technology
What Needs to Change to Get Aviation Fit for the Twenty-First Century

The digital revolution empowers the consumer and determines ever increasing expectations. At the same time, latest tech developments such as artificial intelligence (AI), machine learning (ML), blockchain, voice and more create opportunities never seen before. It also means that in contrast to some years ago, technology now enables everything - at a much lower cost than the industry got used to. We just have to be smart to use those opportunities. However, the aviation industry to a large extent has remained stuck in legacy processes and their decades old technology. It also suffers from low profit margins. With a few exceptions aviation management overall struggles how to adapt to the real time and agile environment.

Digital transformation activities have started both in operational as well as commercial areas, but fundamental underlying platforms and culture change in most cases have not yet been addressed. Yet the risk of doing nothing or being too slow is probably the biggest one the industry faces. It just gives direct competitors and new players in the field the advantage to take over.

Time to do things differently and implement more radical change. Learn about the 4Bs model, a transformation framework developed by Ursula Silling with agile mindset that management can use to turn the current challenges into success

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Are airlines missing the trick?

Amazon, the world’s biggest online retailer has started domestic ticket sales in India, teaming up with OTA Cleartrip and offering better details for their Amazon Prime customers. Yet they do not own any of the expensive airline assets and regulatory problems - they just take the “cherry on the cake” and use their distribution power and offer convenience to travellers when booking with them.

According to Sebastian Mikosz, Group MD & CEO at Kenya Airways, during his keynote speech at CAPA Seoul, airlines operate in a highly regulated environment with high fixed costs. They should think more like digital retailers to achieve favourable distribution margins and customer data. “If we do not adopt an OTA (online travel agency) business model, we will become subdivision of technology companies” he said.

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Livestream "thinkfuture2019"

Welcome to the other kind of event - the reference for innovation in aviation & travel. Join board members, CEOs, thought leaders and innovators to think future - and make it happen.

In the old world, we got used to restrictions which technology and other constraints put on us. In the meantime it seems that everything is possible with technology - “no limits” anymore. But progress is still slow, and other obstacles seem to be in the way. And which developments do really make sense? What should we focus on.

Hear what you need to know to inform your decisions and to succeed in the current dynamic environment. Get inspired to take a different angle on areas you have been working on for many years. “think future” with us in - latest tech and trends, use cases from airports, airlines, rail, hospitality, maritime and other travel and tech stakeholders and thought leaders. Latest start up developments that could be of interest to inform your business agenda. We are the reference for innovation in aviation and travel.

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The world wide web turns 30

The world wide web turns 30 - and Facebook encounters the biggest outage ever at the same time

In March 1989 Sir Tim Berners-Lee,  computer scientist at the Cern particle physics lab near Geneva submitted a proposal to his boss who scrawled "vague but exciting" on the document.

This idea led to the birth of the world wide web. 30 years later the Cambridge Analytics scandal and other fake news shed some concerns on this great idea which changed the world. 

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Turning the luggage dilemma into an experience

The innovative start up Trvl Porter was among finalists at Travel Tech Con and awarded prize by XXL Solutions

Trvl Porter is a company transforming the way that people travel by eliminating luggage and lending a personalized, pre-styled wardrobe awaiting travellers at their destination, a taste of local design included.

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Beyond airbnb - hospitality keeps reinventing itself to create experiences

Beyond airbnb - hospitality keeps reinventing themselves to create experiences - Hospitality is changing dramatically, incorporating changing customer behaviour and expectations. Technology enables digital experiences and new business models which would not have been possible before.

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The five key technologies you need to know for travel retail to thrive

Ursula Silling, CEO & Founder of XXL Solutions - do things differently, talks about the 5 key technologies you need to know. She puts the technologies into perspective as an enabler for business targets.

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Need new thinking to do the right things for 2018?

You are realising you need new thinking just one week back in the office after start of the new year? Join us in Hamburg and inform your strategy with best in class innovators and thought leaders from airlines, airports, rail, other travel, technlogy and other industries. The annual event is organised by XXL Solutions. 

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Flying supermarket becoming a reality?

Would life not be easier if you returned home after a long trip and your fridge was filled? In a cooperation with REWE Lufthansa tries to come closer to this vision. Customers from Germany can order what they need during their flight and choose when they want this to be delivered to their home.

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blockchain made simple

Blockchain is the new kid on the block that everyone talks about. It seems to open huge new opportunities in aviation and travel alone. 

Yet when asking what blockchain is all about, many people have difficulties to grasp it.

The shortest explanation: Decentralized network with a memory / therefore unchangeable /secure data transfer

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match making for mentoring

In the times of Coursera, iTunesU and other online learning sources there is now also Everwise, identifying the best matches for mentoring on a global basis and providing an affordable integrated platform for talent development.

 

Users can establish development goals — or import them from their company’s HR system after a performance review — and track their progress against them. Assessments — including via the renowned Myers-Briggs indicator and Strengthsfindersprogram – are also incorporated into the platform so users can ostensibly gain a deeper understanding of their own strengths and weaknesses.

 

There is an “experience manager,” whose responsibility it is to help participants identify and prioritize their goals. Thousands of mentors from 70 countries and 130 industries are now volunteering to spend 10 hours over six months helping “thousands” of Everwise protégés. I am myself a mentor and have become a big fan of the approach and the platform. Companies pay a fixed monthly fee per employee.

Elizabeth Schillo, Vice President of Sales at Everwise will talk about talent development in a rapidly changing world at the Hamburg Aviation Conference 8 - 9 February 2017.

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meet the robots - and see how they can change the customer experience

Meet the robots and find out how they can change our world. 

Robot sales keep growing world wide as part of the overall trend towards automation. Usage is numerous, and opportunities are large. Yet we need to adapt and get used to this new world. At the Hamburg Aviation Conference 2016 we introduced the ibot, with Tanaka San, Nikken Sekkei, designer of Tokyo Narita Terminal 3 , participating in the "new generation airport" panel in the form of a robot. Ther are numerous other uses we can imagine as part of the move to increase productivity and improve customer service. 

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